Please click to find out more about delivery options in your country:
L.K.Bennett ships via UPS Ground for a set charge of $10, 2nd Day Air for $18, and Next Day air for $28. Orders for 2nd Day or Next Day air placed after 3pm EST will not be shipped until the following business day.
All orders placed on Saturday, Sunday, or holiday will not be shipped until the next business day.
We offer free standard shipping for all orders over $425.
Please Note: Shipping times may vary due to availability of merchandise. Shipping is not available to PO or APO/FPO boxes.
L.K.Bennett ships via UPS Ground for a set charge of $10, 2nd Day Air for $18, and Next Day air for $28. Orders for 2nd day or next day air placed after 3pm EST will not be shipped until the following business day.
Please note that you will be responsible for any import duties placed upon the package by your country and UPS brokerage fees for customs clearance. These fees will be COD. Any package refused at this point will be returned to our facility in the US. Your return will be subject to return fees and customs.
Any package refused at this point will be returned to our facility in the US. Your return will be subject to return fees and customs. For more information on rates for customs clearance into Canada, click here.
Please note: Shipping does not reflect holiday delivery schedule. Shipping times may vary due to availability of merchandise. Shipping is not available to post office or APO/FPO boxes.
Late Deliveries, Order Tracking & Customs
Late deliveries: All L.K.Bennett orders ship from New Jersey. We aim to deliver items with standard shipping within 1 to 7 business days, though your shipping time is dependent on your location. If you feel your package is late, the first step is to check the tracking details located within the “Order History” tab in your L.K.Bennett account. Occasionally goods shipped internationally may be subject to delays due to customs. The customer is responsible for providing any information required by customs to ensure the goods are cleared. If your item has left our warehouse and you feel it’s severely overdue, please call us on 866-480-9600. You will need to quote your order reference number, please have this to hand. Our Customer Services Team is available Monday to Friday, 9am-5.30pm EST. Alternatively, you can email us on [email protected]. Be sure to include your order number in the email.
Tracking: To track the status of your order, go to your Account by visiting us.lkbennett.com and logging in. Click on the “Order History” tab within your Account, and look for the column labeled “Shipping Information” where you’ll be able to view UPS tracking information for all purchased orders. By clicking on your tracking number, you’ll be taken to the UPS website where you will be able to view the status of your shipment.
Customs: Orders being shipped to addresses outside of the US may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges are the responsibility of the customer. When ordering from us.lkbennett.com.com, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. Please be advised that L.K.Bennett cannot be held accountable for delays in customs clearance.