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Repair Policy

We offer a one year warranty on our shoes, clothes, handbags, accessories and small leather goods. We will cover the cost of repairs for manufacturing defects within this warranty time frame. Beyond the warranty period, we offer repair services at set fees.

We will attempt to repair any item with a manufacturing defect in materials such as a broken zipper or hardware, however we cannot guarantee the availability of original parts or any issues that are a result of damage or normal wear and tear, such as dirt, scuff marks or scratches. We do not reimburse the cost of shipping the item to us.

For any manufacturing defects within one year of purchase, please contact us at [email protected] with your name, order number, date of purchase, shipping address, a description of the damage and photos of the damage.

The typical turnaround time for repairs is approximately four or five weeks. Once your request is received, our customer service team will be in contact within two business days with information on how to send your merchandise back to us for repair.

We are unable to repair any items not purchased directly from us.lkbennett.com or a L.K. Bennett boutique.

Cobbler Concereige

If you need repairs outside of our warranties, Cobbler Concereige is our preferred partner for bag and shoe repairs. Please visit Cobbler Concereige for more information on their services and rates.

Warranty on clothing

We offer a one year warranty on our clothing. Due to the delicate nature of our designs, we are unable to repair damage caused by regular wear and tear. We will attempt to repair any item with a manufacturing defect in materials a such as a broken zipper or hardware, however we cannot guarantee the availability of original parts or any issues that are a result of damage or normal wear and tear, such as dirt, scuff marks or scratches. We do not reimburse the cost of shipping the item to us.

For any manufacturing defects within one year of purchase, please contact us at [email protected] with your name, order number, date of purchase, shipping address, a description of the damage and photos of the damage.

The typical turnaround time for repairs is approximately four or five weeks. Once your request is received, our customer service team will be in contact within two business days with information on how to send your merchandise back to us for repair.

We are unable to repair any items not purchased directly from us.lkbennett.com or a L.K. Bennett boutique.

Warranty on handbags

We offer a one year warranty on our handbags and small leather goods. Due to the delicate nature of our designs, we are unable to repair damage caused by regular wear and tear. We will attempt to repair any item with a manufacturing defect in materials a such as a broken zipper or hardware, however we cannot guarantee the availability of original parts or any issues that are a result of damage or normal wear and tear, such as dirt, scuff marks or scratches. We do not reimburse the cost of shipping the item to us.

For any manufacturing defects within one year of purchase, please contact us at [email protected] with your name, order number, date of purchase, shipping address, a description of the damage and photos of the damage.

The typical turnaround time for repairs is approximately four or five weeks. Once your request is received, our customer service team will be in contact within two business days with information on how to send your merchandise back to us for repair.

We are unable to repair any items not purchased directly from us.lkbennett.com or a L.K. Bennett boutique.

Warranty on shoes

We offer a one year warranty on our shoes and boots. Due to the delicate nature of our designs, we are unable to repair damage caused by regular wear and tear. We will attempt to repair any item with a manufacturing defect in materials a such as broken zipper or hardware, however we cannot guarantee the availability of original parts or any issues that are a result of damage or normal wear and tear, such as dirt, scuff marks or scratches. We do not reimburse the cost of shipping the item to us.

For any manufacturing defects within one year of purchase, please contact us at [email protected] with your name, order number, date of purchase, shipping address, a description of the damage and photos of the damage.

The typical turnaround time for repairs is approximately four or five weeks. Once your request is received, our customer service team will be in contact within two business days with information on how to send your merchandise back to us for repair.

We are unable to repair any items not purchased directly from us.lkbennett.com or a L.K. Bennett boutique.

Warranty on jewelry

We offer a one year warranty on our jewelry. Due to the delicate nature of our designs, we are unable to repair damage caused by regular wear and tear. We will attempt to repair any item with a manufacturing defect in materials a such as broken hardware, however we cannot guarantee the availability of original parts or any issues that are a result of damage or normal wear and tear, such as dirt, scuff marks or scratches. We do not reimburse the cost of shipping the item to us.

For any manufacturing defects within one year of purchase, please contact us at [email protected] with your name, order number, date of purchase, shipping address, a description of the damage and photos of the damage.

The typical turnaround time for repairs is approximately four or five weeks. Once your request is received, our customer service team will be in contact within two business days with information on how to send your merchandise back to us for repair.

We are unable to repair any items not purchased directly from us.lkbennett.com or a L.K. Bennett boutique.